Find out what our customers say...

Hi Vicki. Just a note to say a big thank you to you and all the team for your help with the sale. You have dealt with it with real professionalism and brought it to a successful conclusion. Once again, many thanks. Kind regards, Chris & Fred

I can't thank Sutherland Reay more, great service they sold my house in a good time scale with lots of viewings for 100% of market price. I had 3 local agents out to value my house, Sutherland Reay priced it at what I thought was a fair price where other local agents tried to overvalue it to try get my business. All the people in the New Mills office are VERY polite and answer the phone in record speed, so as a seller this lets me know that my buyers can easily speak to them and won't be treated poorly. When I was a buyer I purchased from another agent and found the other agent rude. The buyers of my home said Sutherland Reay were great with them and very helpful. If you're buying or selling I'd used Sutherland Reay as a first port of call. I will 100% use them again in the future fantastic company. Nick

Hi Costa. Thanks for all your help and support throughout the process of me buying the house, I really appreciate it and I'll be sure to recommend your services in the future. Best regards Hayley

Dear Alex and everyone else at Sutherland Reay. Now that my house selling and buying is complete I just wanted to thank you for all your hard work throughout the process. You made the whole thing very easy for me, and were always helpful, efficient, and professional. I wouldn't hesitate to recommend you to anyone else moving in the area. I hope you have a good Christmas and New Year, Samantha

Hi Costa. Just a quick note to thank you for your perseverance in bringing about a successful sale of the above mentioned property. It took a while but got there in the end. Regards Paul

Hi Costa. Collected my keys today, I am really pleased with the house, I know it needs a few bits doing to it... but I am confident it's going to be perfect for me after I've done this. I just wanted to say a big thank you, you have been so helpful and friendly throughout all my wobbles and changes of heart and found me just the right property in the right area, you have advised me on things and given me numbers of the right people to speak to, all of this is above and beyond the call of duty and I really appreciate it. Have a great weekend and thanks again, Vicki

Hi Costa. We just wanted to drop you a line to say thanks for all of your help with our move. We're glad to finally be in and you guys made it as seamless as possible. Thanks, Mike

Costa was very supportive and helpful. He kept me informed throughout the process and his expertise and friendly manner made selling my house stress free. Ms McCullough

I want to say a huge thank you to Sutherland Reay for the professional service they provided in recently selling our property. From start to finish the service they gave was outstanding and although the property was not on the market for very long, the personal circumstances surrounding the sale made it a difficult time and their kindness, understanding and empathy made it all the more easier. I particularly want to thank Amy, who worked hard to ensure that we were kept informed at every stage; she worked tirelessly to keep both us and the buyer up to speed to ensure continuity and progress and I don't think I ever had to wait longer than minutes for a reply to an e-mail, which is so important in helping alleviate the anxiety and stress that can accompany buying & selling a property; she even replied on her days off! I highly recommend them, they are a wonderful, friendly team who are prepared to go that extra mile in the name of customer service; thank you! Cathy

Dear Costa. Thank you so much for all of your help and advice to make sure my sale went through. Your guidance & suggestions definitely made a difference in ensuring that I could move into my new house in a reasonable amount of time. You have been professional, fair and friendly throughout the process. Kind regards.Alison

Hi Peter. That is absolutely fantastic. Many thanks to you, the Sutherland Reay team and Mrs H for everything you have done and assisted with in the past 2 and a bit years. As a collective you have always been efficient, fair and helpful. To be honest I had a very low opinion of estate/letting agents due to countless previous bad experiences prior to encountering you guys and you have blow that perception out of the water - proving that there are some decent and honest people in your area of work. Kind Regards. Matt

Hi Peter. Just wanted to say a big thanks for your help getting us moved in. Really appreciate your persistence to get things done quickly :) Thanks again. Best wishes. Lauren & Jacob

To Amy & Costa. Thank you very much for all your effort and professionalism to achieve the successful sale of my house. Very happy that we chose Sutherland Reay as our agents, and will definitely be in contact when we sell again. Kindest regards. Julia & Darren

Costa. We're very pleased by the work of Sutherland Reay. Outstanding: friendly and professional service from beginning to end. The valuation was spot on and buyers were found very quickly. Excellent support when needed to push the chain to a successful conclusion. Kind regards. Simon

House buying and selling is often never easy but Costa and Amy were brilliant. It felt like they were with us every step of the way. They were friendly and reliably contactable, which was invaluable in keeping my sanity! Thank you for everything. Mr & Mrs G

Lorraine. I just wanted to say you gave a very professional service and helped the process of moving house pass smoothly; I would recommend you for future commissions. Mr G BSc (Hons) ICIOB

"Hi Costa. I just wanted to send you a quick email to say thank you to you and Amy for all your hard work with our house sale. We were very impressed with the way in which you kept us updated and worked to find us a really good buyer. Everything went very smoothly thanks to your hard work. All the very best. Jennifer

Hi Amy, Just want to let you know that we have completed on 28 Wood Gardens and we are collecting the keys from your Chapel branch after 5pm. Hilary must have kindly got in touch with her solicitors. Thank you so much for all your time, help and patience during this process. It has been a real pleasure to deal with you and Costa and we are very grateful to you for making the process as painless as possible, especially given the complications with our own house sale/mortgage. We have really appreciated the excellent level of communication and your very professional and friendly approach. We would not hesitate to use Sutherland Reay in the future (although in the nicest possible way we hope that will not be for a while!) or to recommend you to others. If you could pass on our thanks to Costa as well we would be very grateful. Thanks again, and best wishes. Caroline

"Dear Costa & Amy, thank you very much for all your hard work, and for being so sympathetic, encouraging and understanding. I am in my new home and I like it! All good wishes to you both for the future! Ken

Just to say thank you for helping us sell our house last year... especially Lorraine for being so helpful and positive. Emma, Steve, Lisa and Ollie

"May I take the opportunity to thank everyone at Sutherland Reay for the swift and efficient way they handled the sale. My thanks go especially to Costa. He not only found the right couple to buy the cottage - they were the first couple round and had put in their offer within two hours - but he kindly and professionally kept me in touch with the way the sale was progressing. Thank you again. Mrs G

Dear Paul, Costa, Alex, Amy I would like to take this opportunity to thank you all for selling my mum's house. You dealt with it all really professionally and I appreciated being kept up to date at all times. You are all such lively confident people and you give this confidence to your customers. I would not hesitate to contact you again or to recommend you. Many thanks. Susan C

Hi Costa. Thank you for your efforts to sell our house in New Mills and all your support. Best regards. Mrs W

Hi Helen, I am actually fixed up with a flat now, but I would like to say out of all the estate agents I registered with, you have been the most courteous and proactive, I would have no hesitation in recommending you or using you in the future. Kind Regards. Ian

Lorraine, Thank you so very much for all you did to complete our purchase. We love it despite all the jobs we want to do! It really feels like home. You worked so hard for us and the vendor and we really do appreciate all your efforts. Thanks again! Love and best wishes for the future.Wendy, Stuart and Jessie the cat

Dear Costa and the team, Thank you for finding us our new home and helping make the move smooth and easy for us. We're now settling in with our new puppy and are very happy here. Huw & Lini

Helen, We've been really happy with Sutherland Reay as our letting agent. We found you guys really easy to contact, professional, clear and always cheerful. I think you did such a good job and helped us smoothly through the process. John

Paul and Lorraine, Huge thanks for selling the house! and for being the best estate agents in the area. Many thanks. Dave & Jeanna

I have nothing but praise for your letting service. I found it to be an excellent balance between professionalism and friendliness which is hard to find these days. My paperwork was ready when it was supposed to be and wassuccinctand straightforward, and whenever I called by phone or in person I was always dealt with in a helpful and polite manner. I would have no hesitation in using you again. PS Thanks for the coffee on that awful snowy morning when I came in to collect the keys! Claire

I felt I had to say how pleased I am and what a professional service Megan and Helen have provided. I am really happy with the tenant they found for me and the landlord pack and documentation is very thorough. Thank you so much for all your hard work. Mrs G

Dear Lorraine, Many, many thanks for all you have done for us in the past few weeks. Sutherland Reay are lucky to have you! Sending our best wishes to you, especially, and to all the staff at Sutherland Reay for a successful and prosperous year ahead. Mary

Dear Costa, I appreciate the help you gave me in looking for a house near New Mills. I also think Sutherland Reay were more professional than other estate agents I have dealt with and your mobile website is great. A

To Alex, Paul & Megan Thank you so much for your support and all of your hard work! We really appreciate the fact that you stuck by us and that your enthusiasm and determination to sell our house didn't wane - even with all the issues we encountered! You really are a great team and you are easily the best estate agents we have ever dealt with! We wish you and the business all the success for the future. Sam & Paul

To everyone at Sutherland Reay, I would like to say thank you! Although our sale has not gone through, we have been very happy with the service that you have provided. Throughout our buying and selling process we have encountered a lot of different estate agents, and feel that you are a cut above the rest, clearly from all the boards out there, you are SELLING! and it is clear why. You match people with houses, like a dating service for property! I felt like you actually cared throughout the process and that when our chain collapsed you genuinely appeared concerned about the people involved and not the money that you had lost also. I hope that Sutherland Reay stay in New Mills and prosper. Thanks guys. If we ever choose to remarket our property, we have no doubt at all who we would choose. Emma, Phil, Katy & Josh

If all estate agents were like you the world would be a better place! Thank you for selling our home for your help and your personal service. Seasons Greetings Martin & Jill

I have been letting out a property in New Mills for the past four years and can honestly say that this is the first time I have received an "outstanding service" from an estate agent. Sutherland Reay's lettings manager Megan Kincey was excellent. Keeping me up to date and informed on a regular basis and matching appropriate clients to the property. Megan showed an overall enthusiasm for her job and was always on hand to give support whenever it was needed. I would highly recommend Sutherland Reay as a lettings agent. Mrs G Thomas

We were relocating to the area and spent a lot of time looking through property details on the internet, Alex arranged for us to view a couple of properties with them, one of which we had our heart set on. We then had problems with the purchase of the property due to circumstances outside ours, the sellers and Sutherland Reays control but with Alex's professional attitude and good negotiation skills he made the sale go through. We even completed in the time frame we originally worked too! Sutherland Reay are great agents to work with and we would highly recommend them. Steve & Caroline

Sutherland Reay successfully advertised a donated dolls house for Blythe House Hospice and realised a fantastic sale price of 900 in just a few weeks. Blythe House is extremely grateful for this generous support and the wonderful donation will support the provision of specialist palliative care services for residents of the High Peak and surrounding areas. Hospice Director Sheila Tyler

To Paul & Alex My apologies for assuming you were the same as the rest, when it is quite apparent you have been, simply the best! A & A

To Paul & Alex Mark and I would like to say a huge thank you for not only ensuring a quick sale on our house but on the professional and efficient manner in which you have done everything from start to finish! We'd have no hesitation in recommending Sutherland Reay to anyone. Mark, Chantal & the girls

We'd been house-hunting for months before we found a property with Paul and Alex. I'd met plenty of estate agents who'd corrected me when I said I didn't like somewhere, who'd bounded into homes telling me how I could improve it by knocking this into that before I'd even looked, and ones who'd buried us in details of properties we'd made clear weren't on our radar. So when Paul and Alex simply presented a wonderful home, which we bought, all the while talking to us and behaving like sane people in a professional world it was pure relief. It was a pleasure doing business with you, huge thanks. The Pitmans

Alex & Paul, Just a quick note to say thanks for everything in helping us with our house move. Really pleased with your service and will recommend you to anyone I know who wants to move house. Thanks. Chris & Nicola

We are really pleased we chose Sutherland Reay as estate agents when we sold our house recently. We had lived in New Mills for 13 years and were sorry to be leaving but Sutherland Reay were invaluable in making the sale go smoothly. We found Alex and Paul to be straightforward, helpful and efficient throughout and we had confidence in them from the start. They paid great attention to detail and we liked their ideas about presentation: Paul's photographs were beautiful and really did the house justice. But their approach was not just superficial. They worked hard to turn initial interest into viewings and then followed these up promptly to provide us with feedback. As the sale progressed, they proved to be effective intermediaries in helping us to finalise the details of price, exchange date and completion date. To anyone thinking of selling a property in the New Mills area, we would both say: "Go and talk to Sutherland Reay - based on our experience, we think you will be impressed! Mr G & Ms H

To Paul & Alex Thank you for selling my property and being very helpful with viewing etc. I am very grateful. Wishing you all the best for the future. Thanks again. Mrs W

We must say out of all the agents we have dealt with, you have been the most helpful and professional. Steve